Privacy Policy for Local Food Delivery and Meal Preparation
At https://local-food-delivery-and-meal-preparation.livebursts.com, we are committed to maintaining the privacy and security of your personal data. This Privacy Policy details our approach to handling your information in compliance with a range of international privacy standards, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information in the private sector, the EU’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
Scope of this Policy
This policy applies to all aspects of our website, applications, services, and products that you interact with, including when you use our applications and services as an authorized user, visit our websites linked to this Privacy Statement, or receive communications from us such as newsletters, emails, calls, or texts/SMS. Please note that this policy does not apply to third-party platforms, applications, products, or services that may be accessed through links on our platform, each of which has its own privacy policies.
We collect a variety of personal data to provide and personalize our services. This includes:
- Account Information: To manage your account, we collect details such as your name, contact information, and login credentials.
- Payment Information: We securely process payment information for transactions, which may include credit card or bank account numbers in encrypted form.
- Financial Information: This encompasses transaction history and financial records relevant to our services.
- Purchase Information: Details of the meals or products you purchase through our platform.
- Mobile Device Identifiers: These are used for push notifications and personalized experiences on our apps.
- Location Data: When necessary, we collect location data to fulfill service requirements, such as delivery addresses.
- Feedback: We may ask for your feedback to improve our services. This can be provided through surveys, reviews, or direct communication.
- Social Media Information: If you choose to link your account with us to your social media accounts, we may collect information from those accounts for account management and improved service delivery.
- Product Information: We gather details about the products you are interested in or have purchased to tailor our services and recommendations to your preferences.
This data is collected through a combination of user input, interactions with our services, and automated technologies such as cookies and tracking tools. Additionally, we may receive personal data from third parties who provide services to us, always subject to their own privacy policies and practices.
Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and for analytics purposes. Cookies are small pieces of data stored on your device when you visit a website. These can be essential for the operation of the website or help us understand how our visitors use the site, allowing us to improve user experience. We categorize these cookies as follows:
- Strictly Necessary: Essential for the website to function correctly.
- Preference: Enhance the user experience based on your preferences.
- Analytics: Help us understand and analyze how our visitors use our services, enabling us to improve both content and functionality.
You have control over non-essential cookies through our Cookie Manager, where you can manage your consent preferences.
Data Retention and Deletion
We retain personal data for no longer than necessary for the purposes for which it was collected or as required by law. Once the data is no longer needed or we are no longer legally required to retain it, we will take steps to delete or anonymize it in a secure manner.
Security Measures
We implement organizational and security measures designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction. This includes the use of encryption for sensitive data, secure handling of payment information, and regular reviews of our security practices.
Changes to the Policy
We may update this Privacy Policy from time to time to stay compliant with relevant laws and regulations or to reflect changes in our services. Any changes will be posted on our website, and we encourage you to review this policy regularly for any amendments.
Contact Us
If you have any questions, requests for unsubscription, or concerns regarding your personal data, please feel free to reach out to us at [email protected] or by writing to us at the address provided on our website. We are committed to addressing any inquiries or issues you may have promptly and professionally.